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THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
COMPLETE ASSEMBLY/LONG BLOCK
PASSENGER CARS (includes vans and pickup trucks up to 3/4 ton, for personal use) are warranted for a period of 36 months/unlimited mileage.
TRUCKS (includes vans and pickups in commercial use) are warranted for a period of 36 months or 75,000 miles, whichever occurs first.
EMERGENCY VEHICLES AND MOTOR HOMES . . . 30 days or 3,000 miles, whichever comes first.
PERFORMANCE ENGINES Engines up to 500 HP are warranted for a period of 12 months. Engines 500 HP or more carry a startup warranty only. In no event should the total amount of labor cost exceed $450.00 for repair or replacement of a performance engine.
NEW AND FACTORY SURPLUS are warranted for 36 months unlimited mileage for passenger car and trucks up to 3/4 ton. Over 3/4 ton 36 months/75,000 miles.
INDUSTRIAL, STATIONARY OR OFF ROAD APPLICATIONS (Complete and Short-Blocks) are warranted for a period of 30 days, if used for purposes intended by the original manufacturer.
RACE AND/OR HOT ROD APPLICATIONS are excluded from any and all warranty coverage regardless of cause.
(A) Warranty service is available by calling 1•800•811•9328 Monday through Friday during the hours of 7:00 AM to 5:00 PM Central Standard Time. No repair of the product will be covered by this warranty without the specific prior knowledge and consent of Eagle Engine.
Return of defect shall be made to Eagle within (30) days of discovery and prior to the expiration of the warranty.
(B) Eagle will, at its option, repair, replace or refund any Eagle remanufactured product which is determined to be defective in material or workmanship, upon receipt of product, via pre-paid shipment to: Eagle Engine Sales, Inc.
(C) Eagle’s liability under this limited warranty, for the cost of labor for removal and reinstallation of any engine which is found to be defective in material or workmanship and which is repaired or replaced is limited to the labor expense determined from Hours at flat rate listed in Chilton’s Labor Guide at a pre-approved rate of $50.00 per hour for new and factory surplus engines, and up to $75.00 per hour on remanufactured engines. Eagle’s liability for parts-replacement is limited to only jobber cost of parts (i.e. gasket kit, oil pump, etc.) Short block installation labor allowance is not to exceed $220.00. Cylinder head assemblies and crankshaft kits are parts replacement only (no labor allowance). Prior approval by Eagle for all such cost of labor for removal and reinstallation is required.
(D) This warranty is also expressly in lieu of all other obligations or liability, including liability for indirect incidental, consequential or special damages or any other economic loss with respect to the sale or use of the items warranted. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or exclusions may not apply to you.
(E) This warranty does not apply to normal maintenance or adjustments, normal wear due to working conditions, failure of associated parts, components and assemblies not included in the sale of the product, products which have been damaged by improper installation, accident, misuse, or neglect or which have been repaired or altered by someone other than Eagle Engine or its authorized representative, or to products used outside specified application including marine, stationary uses, propane conversion, or to products which are not operated in accordance with the printed instructions of seller or which have been operated beyond the rated capacity of the product; or to products damaged by overheating and/or improper lubrication.
(F) This warranty is as fully integrated document consisting of the entire scope of the warranty to original purchaser and no agent, employee or representative of seller has any authority to bind seller to any affirmation, representation or warranty is specifically included within this document. There shall be no oral modifications to this warranty and any legal rights, and you may also have other rights which may vary from state to state.
WHAT IS NOT COVERED
(1) Towing charges, fluids, refrigerant, gas, filters, lay up time, lodging, car or truck rental or any other substitute transportation, telephone or telegraph charges, travel, damage to personal property, commercial loss, normal diagnostic time, or loss of revenue or other matters not specifically included.
(2) Engines or internal parts that were improperly installed, damaged due to alterations, misuse, neglect, abuse or accidents, damage from the environment, or damage caused by improper maintenance.
(3) Routine regularly required maintenance such as lubrication, changing filters, engine tune up, belts and hoses, any type of fluids or any other normal maintenance service all vehicles require.
(4) Melted or broken pistons due to detonation or preignition, cracked blocks or heads due to overheating, damage caused by foreign objects dropped or drawn into cylinders or crankcase.
(5) Any engine which has been improperly installed or fails because of defects or inefficiency of parts or units not furnished with the engine (carburetors, air filter, fuel pump, brake booster, etc.). Any engine operated under conditions causing greater than normal wear; or used for purposed for which it was not originally designed (such as stationary power units, race car, etc.).
(6) Any engine installed in vehicle for which engine was not specified by engine re-manufacturer as original equipment option (such as passenger vehicle engine installed in truck or RV). Engines which operate on propane or any fuel other than gasoline.
(7) Gaskets not installed by the remanufactures are the responsibility of the installer and are not covered under this warranty.
(8) Engines shipped out of the continental United States.
(9) Eagle Engine assumes no liability for parts and/or labor after a warranty claim has been denied for any reason. Therefore, it is critical that all Eagle procedures are followed and proper field diagnosis is performed to insure future warranty coverage of replacement engines or parts.
(10) All engine blocks and cylinder heads have a HEAT TAB attached to them. A heat tab is a metal disk with a special center material that is designed to melt, distort, or dimple if the engine exceeds a safe operating temperature. THE WARRANTY IS VOID IF THE HEAT TAB IS MISSING, MELTED, DISTORTED OR DIMPLED IN ANYWAY.
(11) All vehicles equipped with an Engine Oil Cooler MUST be replaced at the time of engine installation. Failure to replace the Engine Oil Cooler will void warranty in cases of contamination or lack of lubrication. (Installer must provide proof of replacement at time of installation •flushing of oil cooler is not acceptable.)
(12) Any alleged warranty engine that has been in service for a period of 12 months or longer may be subject to a factory inspection prior to replacement.
ADDITIONAL LIMITATIONS AND PURCHASER’S OBLIGATIONS:
(a) The engine must be installed by an N.I.A.S.E. certified technician or equivalent.
(b) The oil and filter must be changed after the first 500 miles of service, and at recommended intervals thereafter.
(c) Recommended installation procedures must be followed and recommended parts associated with the installation must be replaced to validate warranty.
(d) This Limited Warranty is void on engine assemblies if the Warranty Registration Card is not completed and mailed to re-manufacturer within ten (10) days of installation. Warranty coverage begins at date of original purchase.
(e) The warranty applies to the original purchaser only, and may not be transferred.
(f) Labor allowances are determined from the hours listed in the Chilton Labor Guide and Parts Manual and are compensated for at a rate of $50.00 per hour at flat rate. The maximum labor allowance to remove and replace an engine in motor home shall not exceed $420.00. This includes motor home applications. You must call 1-800-811-9328 to exercise this coverage.
REMANUFACTURER’S RESPONSIBILITIES AND LIABILITY:
The liability of remanufacture under this warrant is limited solely to the repair or replacement of defective parts or workmanship, except as otherwise may be provided by applicable state law, re-manufacturer shall not be liable for any incidental, special, consequential or exemplary damages, of for any service not expressly provided for herein, relating to or arising from failure of the engine or its internal parts.
PURCHASER’S RESPONSIBILITIES IN THE EVENT OF ANY ENGINE PROBLEM WITHIN THE WARRANTY PERIOD:
(a) WHO TO CONTACT: Contact the seller of the engine. The seller is the administrator of the warranty and will contact the re-manufacturer. You will be referred back to your installer or to a repair facility, (The seller is the business from which the engine was purchased.)
If you are in another town or state, likewise contact the seller. You will be directed to unproved repair facility near you.
(b) PRIOR APPROVAL: All warranty repairs, including any replacement parts or labor charges, must have prior approval of re-manufacturer. It is the seller’s responsibility to contact remanufacture in event of a warranty problem. Your failure to contact the seller to obtain prior approval for any warranty repair will void the owner’s warranty.
(c) RETURN OF PARTS: Claims for repair work must be substantiated with the defective parts and work order. Upon arrival at re-manufacturer’s factory, all claimed defective merchandise is inspected. Credit will be allowed providing that the engine or part is defective in material and/or workmanship — and is within the warranty period.
(d) AUTHORIZED REPAIRS: Any repair that has been authorized by re-manufacturer must be guaranteed by the dealer or garage making the repair. Repairs or replacement do not extend the warranty period beyond the time/mileage period of the original purchase.
WARRANTY CONCERNS:
Should you encounter a problem in the administration of your warranty, call our Customer Service Department for assistance. Our Toll Free number is 1-800-811-9328.
Hours: 7:00 am -5:00 pm.
Please have the following information ready: Engine Part Number, Production Number, Installation Date, Mileage on engine in use and nature of problem.
1-800-811-9328
275 Commonwealth Drive Carol Stream, Illinois 60188
(630) 462-0999 • FAX: (630) 462-1128
www.eagleenginesales.com
THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
COMPLETE ASSEMBLY/LONG BLOCK
MARINE ENGINES (New and Remanufactured) are warranted for 12 months with unlimited hours for pleasure craft, and six months or 500 hours for commercial use.
MARINE PERFORMANCE ENGINES (New and Remanufactured) are warranted on a start-up basis only against manufactured defects.
RACE AND/OR HOT ROD APPLICATIONS are excluded from any and all warranty coverage regardless of cause.
(A) Warranty service is available by calling 1-800-811-9328 Monday through Friday during the hours of 7:00 a.m. to 5:00 p.m. Central Standard Time. No repair of the product will be covered by this warranty without the specific prior knowledge and consent of Eagle Engine. Return of defect shall be made to Eagle within thirty (30) days of discovery and prior to the expiration of the warranty.
(B) Eagle will, at its option, repair, replace or refund any Eagle product which is determined to be defective in material or workmanship, upon receipt of product, via pre-paid shipment to: Eagle Engine Sales, Inc.
(C) Eagle’s liability under this limited warranty, for the cost of labor for removal and reinstallation of any engine which is found to be defective in material or workmanship and which is repaired or replaced is limited to the labor expense determined from hours at flat rate of $50.00 per hour. Eagle’s liability for parts replacement is limited to only jobber cost of parts (i.e. gasket kit, oil pump, etc.). In no event shall the total amount of labor cost exceed $500.00. A $100.00 crane allowance will be allowed on cabin cruisers 24 feet or longer, in addition to the limitation of labor costs.
(D) This warranty is also expressly in lieu of all other obligations or liabilities, including liability for indirect incidental, consequential or special damages or any other economic loss with respect to the sale or use of the items warranted. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or exclusions may not apply to you.
(E) This warranty does not apply to normal maintenance or adjustments, normal wear due to working conditions, failure of associated parts, components and assemblies not included in the sale of the product, products which have been damaged by improper installation, accident, misuse, or neglect or which have been repaired or altered by someone other than Eagle Engine or its authorized representative, or to products used outside specified application including marine, stationary uses, propane conversion, or to products which are not operated in accordance with the printed instructions of seller or which have been operated beyond the rated capacity of the product; or to products damaged by overheating and/or improper lubrication.
(F) This warranty is a fully integrated document consisting of the entire scope of the warranty to original purchaser and no agent, employee or representative of seller has any authority to bind seller to any affirmation, representation or warranty concerning the products unless said affirmation, representation or warranty is specifically included within this document. There shall be no oral modifications to this warranty and any legal rights, and you may also have other rights which may vary from state to state.
WHAT IS NOT COVERED BY WARRANTY
(1) Shop supplies used in performing warranty work (i.e. rags, sealants, lubricants, etc.).
(2) Incidental and consequential damages (storage charges, telephone or rental charges of any type, inconvenience or loss of time or income).
(3) Minor adjustments and tune-ups; including checking, cleaning or adjusting spark plugs, carburetor setting, filters, belts, controls and checking lubrication.
(4) Failure caused by neglect, lack of maintenance, accident, abnormal operation, improper installation, improper preparation, improper winterization, improper dealer set-up or improper service or normal wear and tear.
(5) Haul-out, launch, towing charges; removal and/or replacement of boat partitions or material because of boat design for necessary access to the product.
(6) Transportation charges and/or travel time.
(7) Service requested by customer other than that necessary to satisfy the warranty obligation.
(8) Use of other than Eagle Engine Sales, Inc. authorized replacement parts and labor to install these parts when making warranty repairs.
(9) Oil, lubricants or fluids used in normal maintenance.
(10) Participation in or preparing for racing or other competitive activity.
(11) Starter motors and/or armatures or field coil assembly, which are damaged from excessive cranking, condensation, or submersion.
(12) Water entering the engine via the intake or exhaust system or submersion.
(13) Use of fuels and lubricants that are not suitable for use with or on the product.
(14) Failure of any parts caused by lack of cooling water, which results from starting motor out of water or foreign materials blocking intake passages.
(15) Air freight, next-day or second-day air, or any special delivery fees, unless authorized by Eagle Engine Sales, Inc. prior to ordering of parts.
(16) Certain parts may be tested on receipt by Eagle Engine Sales, Inc. Parts found to be free of defects will be returned to the dealer and no credit will be issued. If the part has already been credited, the dealer account will be debited.
ENGINE OIL REQUIREMENTS
Eagle Engine Sales, Inc. recommends Pennzoil Marine 15W-40 Marine Oil. If Pennzoil is not available, any 15W40 oil meeting the API specifications of SJ/CH4/CG4 is acceptable. If engine is to be used in conditions below 20°F (-7°C) use 10W30 API SJ/CD motor oil.
SYNTHETIC OIL
Synthetic oil that meets our requirements of 15W40 SJ/CH4/CG4 is acceptable to use after 100 hours of operation with the recommended conventional oil. The use of synthetic oil does not change the requirement of 50 hour oil change intervals.
EAGLE ENGINE SALES, INC. GENUINE MARINE ENGINES
Recommended initial start-up and break in procedures
Before Initial Start-up
1. Prime Oil Pump (see enclosed).
2. Check Oil level.
3. Check Fuel quality and prime the system to avoid unnecessary cranking.
4. Be sure the distributor is properly installed and the timing has been statically set to minimize cranking during initial start-up.
Initial start-up (prior to installation in the boat)
1. Verify proper oil pressure.
2. Verify proper cooling/water flow. Cooling system must be bled of all air prior to operation.
3. Check ignition timing. Set engine speed to 1,500 r.p.m. for a period of 15 minutes, to insure proper break-in of the camshaft and valve train.
4. Check for possible water, oil or fuel leaks (prior to installation in boat).
Engine break-in period
The break-in period of your Eagle Engine Sales, Inc. engine is the first 25 hours of operation. Proper engine break-in is essential to achieve maximum performance and longevity. During the break-in period, the following guidelines must be followed.
1. Do not operate the engine below 1,500 r.p.m. for extended periods of time for the first 10 hours of operation.
2. Do not operate the engine at any one speed for extended periods of time.
3. Do not exceed 3/4 throttle during the first 10 hours of operation. During the next 15 hours, intermittent periods of no more than 5 minutes maximum of wide-open throttle are acceptable.
4. Avoid full throttle acceleration from idle speed.
5. Allow engine to come to full operating temperature before operating at full throttle.
6. Be sure the engine is able to obtain the rated r.p.m. at wide open throttle. Over or under propping will cause severe damage and shorten engine life. Check the manufacture recommendation for this specification.
Recommended 25-Hour Inspection
After the first 25 hours of operation, it is recommended that your Eagle Engine Sales, Inc. marine engine be given an inspection. You should make an appointment with your dealer to perform the necessary checks and adjustments to ensure proper engine performance. The following maintenance should be performed.
1. Change oil and filter.
2. Ignition Systems inspected adjust timing and verify ignition advance at wide open throttle.
3. Check carburetor adjustments.
4. Check engine alignment.
5. Inspect accessory drive belts and tension.
6. Check all fluids.
7. Check throttle and shift cable adjustments and check the ease of movement.
8. Inspect the cooling system; check all hoses and hose clamps.
9. Inspect the entire Exhaust System for leaks, damage, deterioration, or restrictions.
10. Inspect the entire engine for loose, missing, or damaged parts. Pay close attention to the engine mounts, alternator, and mounting fasteners.
Note: Eagle Engine Sales, Inc. assumes no responsibility for the costs related to the 25-hour inspection. This is the customer’s responsibility.
REMANUFACTURER’S RESPONSIBILITIES AND LIABILITY:
The liability of re-manufacturer under this warranty is limited solely to the repair or replacement of defective parts or workmanship, except as otherwise may be provided by applicable state law, re-manufacturer shall not be liable for any incidental, special, consequential or exemplary damages, or for any service not expressly provided for herein, relating to or arising from failure of the engine or its internal parts.
PURCHASER’S RESPONSIBILITIES IN THE EVENT OF ANY ENGINE PROBLEM WITHIN THE WARRANTY PERIOD:
(A) WHO TO CONTACT: Contact the seller of the engine. The seller is the administrator of the warranty and will contact the re-manufacturer. You will be referred back to your installer or to a repair facility. (The seller is the business from which the engine was purchased.)
If you are in another town or state, likewise contact the seller. You will be directed to an approved repair facility near you.
(B) PRIOR APPROVAL: All warranty repairs, including any replacement parts or labor charges, must have prior approval of remanufacture. It is the seller’s responsibility to contact the remanufacture in event of a warranty problem. Your failure to contact the seller to obtain prior approval for any warranty repair will void the owner’s warranty.
(C) RETURN OF PARTS: Claims for repair work must be substantiated with defective parts and work order. Upon arrival at re-manufacturer’s factory, all claimed defective merchandise is inspected. Credit will be allowed providing that the engine or part is defective in material and/or workmanship—and is within the warranty period.
(D) AUTHORIZED REPAIRS: Any repair that has been authorized by remanufacture must be guaranteed by the dealer making the repair. Repairs or replacement do not extend the warranty period beyond the time period of the original purchase.
WARRANTY CONCERNS:
Should you encounter a problem in the administration of your warranty, call our Customer Service Department for assistance. Our Toll-Free number is 1-800-811-9328.
Hours: 7:00 a.m. - 5:00 p.m.
Please have the following information ready: Engine Part Number, Production Number, Installation Date, Hours on engine in use and nature of problem.
1-800-811-9328
275 Commonwealth Drive Carol Stream, Illinois 60188
(630) 462-0999 • FAX: (630) 462-1128
www.eagleenginesales.com
THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
Automatic Transmission
Passenger Cars (includes vans and pickup trucks up to 3/4 ton for personal use) are warranted for a period of 36 months / 100,000 miles.
Trucks (includes 1 ton vans and pickup trucks, all commercial use vehicles) are warranted for a period of 36 months / 75,000 miles.
Emergency Vehicles and Motor Homes...12 months or 12,000 miles, whichever comes first.
Standard Transmissions...12 months or 12,000 miles, whichever comes first.
Allison Transmissions
AT- 2 year/Unlimited Miles AT School Bus – 3 year/Unlimited Miles MT – (School Bus – 2 year/Unlimited Miles) MT - 18 month/Unlimited Miles HT – 18 month/Unlimited Miles MD – 18 month/Unlimited Miles HD – 18 month/Unlimited Miles 1000 – 2 year/Unlimited Miles 2000 Series 18 month/Unlimited Miles School Bus – 3 year/Unlimited Miles B Series – 18 month/Unlimited Miles
Eagle Engine Sales, Inc. warrants that it will replace, repair, or refund at its sole option, any remanufactured transmission or part supplied by Manufacturer, which is defective in material or workmanship, for 36 months or 100,000 miles whichever comes first. 36 months or 75,000 miles whichever comes first on "Bulletproof" automatic transmissions, and 12 months 12,000 miles on manual transmissions. This warranty is limited to the first retail purchaser of the remanufactured transmission (”the Purchase”). This warranty is limited to defects in workmanship and material furnished by Manufacturer and is not an unconditional guarantee against all hazards or failures (see Exclusions and Limitations to Limited Warranty).
If it is determined that a remanufactured transmission or part furnished by Manufacturer is defective in workmanship or material, Manufacturer will allow a labor allowance (certain restrictions apply, see Warranty Labor Allowance). The labor allowance shall be credited to Purchaser only upon a determination that a remanufactured transmission or a part supplied by Manufacturer is defective in material or workmanship. The limited warranty period commences on the original date of sale to the retail Purchaser. In the event a replacement-remanufactured transmission is provided to the Purchaser pursuant to this warranty, the warranty period does not start over on the date the Purchaser is supplied with the replacement. The warranty period runs from the original date of sale to the Purchaser and is not extended by supply of a replacement.
There are no warranties that extend beyond the description herein. All other warranties express or implied, including but not limited to, all warranties of merchantability and fitness for a particular purpose are hereby disclaimed and excluded by Manufacturer. Manufacturer transfers only such title or rights as it has and the goods. No statement or undertaking whether a condition, warranty or otherwise, is given by Manufacturer that the goods do not comprised or include patented, and registered or protected designs inventions or equipment or trademark or copyright material. The above limited warranty is void and will not apply in the event the Purchaser does not follow the vehicle manufacturer’s instruction or in any way abuses the vehicle. The above warranty does not apply to goods supplied to vehicles used for racing or any type of vehicular competition. In the event that any provision of this warranty should be or become invalid or unenforceable because of any laws or court action, the remaining terms and conditions hereof shall remain in full force and effect.
EXCLUSIONS AND LIMITATIONS TO LIMITED WARRANTY
This Limited Warranty does not warrant against and does not cover damage or loss due to the following:
1. MISUSE, MAINTENANCE NEGLECT, ABUSE, VANDALISM, ABNORMAL OPERATION OR ACCIDENTS.
2. DEFECTIVE OR IMPROPER INSTALLATION.
3. ENVIRONMENTAL CONDITIONS, OVERHEATING OR FREEZE CRACKS.
4. LACK OF LUBRICANTS OR FLUIDS.
5. IMPROPER COOLING SYSTEM FLUSHING.
6. FAILURES TO COMPONENTS OR PARTS NOT FURNISHED BY MANUFACTURER OR OTHERWISE APPROVED BY MANUFACTURER FOR INSTALLATION, OR COMPONENTS OR PARTS UNSUITABLE FOR USE WITH A WARRANTED REMANUFACTURED TRANSMISSION OR PART.
7. ABNORMAL WEAR AND TEAR OR USE OF A REMANUFACTURED TRANSMISSION OR PART WHICH IT WAS ORIGINALLY INTENDED OR A CHANGE FROM ORIGINAL APPLICATION.
8. INTERNAL MODIFICATION WITH AFTER-MARKET PERFORMANCE PARTS.
This Limited Warranty does not cover or provide credit for the following: Replacement fluids or other substances; towing charges, vehicle rental, or other substitute transportation; diagnostic time, labor (except as set forth herein) or service call; gaskets or other parts or items associated with but not included with this limited warranty; transportation charges or lodging; loss of time, income, sales or profits; loss of the use of vehicle; telephone calls or communication expense; lift, truck or storage fees; tune-ups or replacement of hoses or maintenance items; routine or regularly required maintenance; injury or death to persons or damage or destruction of property; or, consequential, incidental or punitive damages.
CONDITIONS TO COVERAGE
This Limited Warranty is subject to the conditions set forth below. Failure to comply with these conditions will void this Limited Warranty.
1. A registration card must be filled out completely by the installation facility and returned to Eagle Engine Sales, Inc. in order to validate the warranty.
2. A remanufactured transmission or part that is furnished as a replacement under this Limited Warranty for a remanufactured transmission or part found to be defective is warranted only for the unexpired warranty period remaining on the original defective remanufactured transmission or part.
This Limited Warranty is of no force or effect while any payments for remanufactured transmission or parts remain outstanding. Claims for transmission parts must be made at the initial delivery to the Purchaser of the remanufactured transmission.
3. Warranty claims shall be called in to Eagle Engine Sales, Inc at 1-800-811-9328. Eagle Engine Sales, Inc. reserves the right to request of the original repair order before a warranty claim is authorized.
4. Failed units must be returned to Eagle Engine Sales, Inc facility within 30 days. Failure to do so will result in the warranty claim being denied and the installer will be charged for the replacement warranty unit. To return a core, please contact Eagle Engine Sales, Inc.
5. Eagle Engine Sales, Inc. reserves the right to charge back the cost of the unit, shipping costs , and labor charges should it be determined by us that the failure was caused by improper installation, abuse, misuse lack of maintenance, neglect or any other condition not covered by this warranty.
6. Any alleged warranty transmission that has been in service for a period of 12 months or longer may be subject to a factory inspection prior to replacement.
TRANSFER OF WARRANTY
Transfer Procedure. This limited warranty is transferable by any Purchaser to the next owner(s) of the vehicle in which the remanufactured transmission was installed during the term of the limited warranty as stated above, provided Manufacturer receives written notice of transfer of title from the original owner and payment of $150.00 within thirty(30) days of the date of title transfer. The notice must include the Manufacturer’s serial number, the previous owner’s name as registered with Manufacturer, vehicle information, the name of the current owner(s) of the remanufactured transmission and the date of original purchase from the Manufacturer. Failure to file the required transfer notice and pay the required $150.00 fee within thirty (30) days shall relieve Manufacturer of any obligation to such next owner(s) under the terms of this Limited Warranty. No transfer of the warranty shall extend the warranty term provided by this Limited Warranty.
WARRANTY UNIT LABOR ALLOWANCE
A labor allowance may be issued upon request at the Manufacturer’s discretion. A labor allowance may only be issued in the first two (2) years of the applicable warranty period and no labor allowance will be provided by Manufacturer in the third year of this Limited Warranty. In the third year of an applicable warranty period, Manufacturer will supply the Purchaser with a replacement remanufactured transmission. In order to receive a labor allowance, the Purchaser must have first contacted Eagle Engine Sales, Inc at 1-800-811-9328 and speak with the Technical Department. The Purchaser must receive a "claim" number for the transmission. The Manufacturer must have been contacted "prior" to the removal of the transmission that is allegedly defective. Upon receiving the allegedly defective transmission, the Manufacturer will thoroughly inspect, analyze and determine the reason for failure. Valid reasons for an allowance to be issued include remanufacturing error, part failure, and torque converter failure. Installer, vehicle, wrong application or other (no problem found) claims will not receive labor allowance. In addition, the Manufacturer reserves the right to bill the purchaser for any installation damage, abuse and damage due to improper cooling system flushing.
Labor allowance credits will be given pursuant to the following schedule:
AUTOMATIC TRANSMISSION LABOR ALLOWANCE
The labor allowance credit shall be provided by the Manufacturer at $75 per hour pursuant to the Mitchell Warranty Book Time for the work to be conducted. Provided, however, no more than $525.00 shall be credited as a labor allowance hereunder.
MANUAL TRANSMISSION AND TRANSFER CASE LABOR ALLOWANCE
The labor allowance credit shall be provided by the Manufacturer at $50 per hour pursuant to the Mitchell Warranty Book Time for the work to be conducted. Provided, however, no more than $250.00 shall be credited as a labor allowance hereunder.
ALLISON TRANSMISSION LABOR ALLOWANCE
The labor allowance credit shall be provided by the Manufacturer at $60 per hour pursuant to the Allison Labor Time Guide for the work to be conducted. Provided, however, no more than $400.00 shall be credited as a labor allowance hereunder.
No other labor allowance credit shall be provided by Manufacturer other than as specified above.
WARRANTY CONCERNS:
Should you encounter a problem in the administration of your warranty, call our Customer Service Department for assistance. Our Toll-Free number is 1-800-811-9328.
Hours: 7:00 a.m. - 5:00 p.m.
1-800-811-9328
275 Commonwealth Drive Carol Stream, Illinois 60188
(630) 462-0999 • FAX: (630) 462-1128
www.eagleenginesales.com
